Refund Policy

RoboZaps offers a free plan and a paid Pro subscription (US$99/month or US$990/year) for the robotics change feed, tracking, alerts, history, and API. This policy explains how billing and cancellation work for the Pro plan.

Free plan

The free plan is not billed, so there is nothing to refund. It includes tracking up to 3 robots or manufacturers with a weekly digest of verified changes.

Pro subscription billing

The Pro subscription is billed in advance, either monthly or yearly, through Stripe, and renews automatically at the end of each billing period until you cancel.

Cancelling Pro

You can cancel your Pro subscription at any time using the Manage billing button in your account, which opens the Stripe Billing Portal. Cancelling stops future renewals; it does not end your access immediately. You keep full Pro access — unlimited tracking, instant alerts, full history, CSV export, and API history — through the end of the billing period you have already paid for.

Refunds

We do not provide prorated or partial refunds for cancelling partway through a billing period, or for a period in which you used the Pro plan only briefly. If you believe you were charged in error — for example, a duplicate charge or a charge after you cancelled — contact us and we will look into it.

Contact Us

To ask about a charge or our refund policy, Contact us at [email protected] or write to: RoboZaps Inc., 8 The Green, STE A, Dover, Delaware 19901.