Savioke Relay
Autonomous indoor delivery robot for hospitals and hotels
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Relay is an autonomous mobile delivery robot built to carry items such as medications, lab specimens, supplies, and room-service goods through indoor environments. Originally developed by Savioke and now offered by Relay Robotics, it navigates hallways, elevators, and secured doors on its own and returns to charge between trips. It is positioned to offload routine, non-clinical deliveries from staff in healthcare and hospitality settings.
RoboZaps evaluation note
Buyer-side view of Savioke Relay
RoboZaps reviews Savioke Relay as part of a broader robot shortlist, not as a single-vendor pitch. Buyers should compare availability, deployment maturity, support terms, integration work, and total cost before committing.
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- Not verified
- Availability
- scaled deployment
- Support caveat
- Verify local training, maintenance, parts, and uptime terms.
Best fit
Teams that need to compare Savioke Relay against otherservice robots options with deployment readiness, commercial terms, and support assumptions made explicit.
Not best fit
Buyers who need a guaranteed off-the-shelf deployment before confirming current availability, integrator coverage, site readiness, and post-sale support ownership.
Commercial review before shortlist
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- price range
- availability
- lead time
- support terms
- deployment readiness
- training needs
- maintenance risk
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Buyer-intent resources
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Estimated lead time: 6 weeks
Overview
Relay is an autonomous indoor delivery robot designed to move goods through busy buildings without human escort. In hospitals it handles non-clinical deliveries such as medications, lab samples, and supplies, while in hotels it brings room-service and guest items directly to rooms. The robot was created by Savioke, an early pioneer of autonomous mobile robots and the robots-as-a-service model, and is now offered by Relay Robotics following its acquisition of Savioke.
The platform is built around full autonomy: it plans its own routes, integrates with building infrastructure like elevators and secured doors, and shares crowded hallways with people. Between deliveries it returns to a dock to recharge so it can stay in service throughout the day. Relay is marketed as designed and assembled in the USA and is deployed across healthcare and hospitality customers.
Key Features
- Fully autonomous indoor navigation through hallways, elevators, and secured doors
- Self-charging behavior that lets the robot return to a dock between deliveries
- Secure, enclosed cargo compartment with interchangeable insert bins for different item types
- Sensor suite combining cameras and lidar for safe operation around people
- Suited to both healthcare (medications, lab samples, supplies) and hospitality (room-service) deliveries
Videos
Deployment Evidence
Relay Robotics — Official Website
Relay (formerly Savioke) robots have completed 1M+ deliveries in hotels including Marriott, Hilton, Radisson, and Mandarin Oriental properties worldwide.
Deployment Readiness
Integration & SDK
- ROS Support
- Not confirmed
- SDK Available
- Not confirmed
- API Docs
- —
- Supported Platforms
- Proprietary
Support & Service
Regions
| Tier | Response Time | SLA |
|---|---|---|
| RaaS | 24 hrs | — |
Specifications
Connectivity
| Communication | WiFi |
Mechanics
| Locomotion | Wheeled |
Performance
| Max Speed | 1 m/s |
| Payload Capacity | 9 kg |
Physical
| Weight | 45 kg |
| Height | 1016 mm |
Power
| Battery Life | 8 hours |
Sensing
| Sensors | LiDAR, sonar, infrared, IMU, depth cameras |
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