Bear Robotics Servi Plus
High-capacity AI service robot for hospitality
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Servi Plus is Bear Robotics' flagship front-of-house service robot designed for restaurants and hospitality venues, built for multi-table food and bus-tub delivery. It uses LiDAR sensors and cameras for autonomous, all-floor navigation around obstacles, ramps, and tight spaces, with an active suspension system for stable transport of food and liquids. The robot features responsive LED lighting, a dot-matrix display, and multi-robot coordination, and has earned NSF certification and an iF Design Award.
Released: 2023
RoboZaps evaluation note
Buyer-side view of Bear Robotics Servi Plus
RoboZaps reviews Bear Robotics Servi Plus as part of a broader robot shortlist, not as a single-vendor pitch. Buyers should compare availability, deployment maturity, support terms, integration work, and total cost before committing.
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- announced
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- Verify local training, maintenance, parts, and uptime terms.
Best fit
Teams that need to compare Bear Robotics Servi Plus against otherservice robots options with deployment readiness, commercial terms, and support assumptions made explicit.
Not best fit
Buyers who need a guaranteed off-the-shelf deployment before confirming current availability, integrator coverage, site readiness, and post-sale support ownership.
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Overview
Servi Plus is the flagship model in Bear Robotics' Servi line of autonomous service robots, aimed at restaurants, hotels, and other hospitality settings that need higher-capacity, multi-table delivery. It expands on the original Servi with greater carrying capacity and a more robust driving system intended to handle the demands of busier, larger venues.
The robot drives itself using LiDAR sensors and multiple cameras, detecting obstacles in all directions and rerouting in real time to keep service moving. An active suspension system, inspired by NASA's Mars Rover, keeps food and liquids stable as the robot crosses different flooring types, ADA ramps, and thresholds. Software features such as multi-robot coordination and auto-return help integrate it into existing front-of-house workflows.
Servi Plus also emphasizes presentation and communication, with responsive LED lighting, a dot-matrix display for custom messaging, and perimeter lighting for visibility. It has received NSF certification and won an iF Design Award, reflecting both its food-safety credentials and its design.
Key Features
- All-floor autonomous navigation using LiDAR and cameras, with real-time obstacle detection and rerouting
- Active suspension system for stable transport of food and liquids across ramps, thresholds, and varied flooring
- High-capacity, multi-tray design for multi-table food running and bus-tub collection
- Multi-robot coordination and auto-return for integration into busy front-of-house workflows
- Responsive LED lighting with a dot-matrix display for custom messaging and perimeter lighting for visibility
- NSF certified and iF Design Award winner
Videos
Specifications
Connectivity
| Communication | WiFi |
Mechanics
| Locomotion | Wheeled |
Performance
| Max Speed | 1 m/s |
| Payload Capacity | 30 kg |
Physical
| Weight | 60 kg |
| Height | 1280 mm |
Power
| Battery Life | 12 hours |
Sensing
| Sensors | 3D LiDAR, RGB-D cameras, ultrasonic sensors |
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